One position focuses on support tickets with no phone duty disclosed. The other two use phone, email, chat, video or screen sharing.
All three accept applicants living in Texas.
I reviewed each employer before sharing it with the community. Each met my current Remote Intelligence publication standards with notes.
1️⃣ TAILSCALE | CUSTOMER SUPPORT ENGINEER, TIER 1
🟢 Chatterbox status: Approved with Notes
🔎 Confidence: Moderate
💰 Pay: $63,000–$99,000, plus equity
🏠 Location: Remote United States
✅ Texas eligible: Yes
☎️ Phone level: No phone duty disclosed
⌨️ Work: High-volume technical-support ticket queue
🕘 Schedule: Not disclosed
🎓 Degree: No degree requirement listed
📅 Experience: No minimum number of years listed
💻 Equipment: Company-owned Mac or PC, $500 workstation allowance and monthly internet reimbursement
✈️ Travel: Annual company retreat and team gatherings
🚫 Sponsorship: Not available
📄 Cover letter: Required
Technical knowledge required:
▪️ DNS
▪️ IP addressing
▪️ Firewalls
▪️ Routing
▪️ macOS, Windows, Linux and mobile operating systems
▪️ Jira and Slack familiarity
▪️ Written technical communication
This is a Tier 1 role, but it is not basic customer service. Applicants need hands-on networking and operating-system troubleshooting knowledge.
Employer review note: Tailscale has strong funding, a distributed workforce and a live direct application. Public employee-review evidence is limited and mixed. Ask about management expectations, performance reviews, support-team staffing and turnover.
2️⃣ OSCAR HEALTH | CUSTOMER SERVICE REPRESENTATIVE
🟢 Chatterbox status: Approved with Notes
🔎 Confidence: Moderate
💰 Pay: $19–$21 per hour
🏠 Location: Remote in Texas
✅ Texas residency required
☎️ Phone level: The posting describes high-volume, multichannel customer service but does not disclose the number of calls
🕘 Schedule: Not disclosed
🎓 Education: High school diploma or GED
📅 Experience: One year in a high-volume or customer-focused setting
🏥 Healthcare experience: At least six months required
✈️ Travel: Occasional team meetings and company events
💻 Equipment: Not disclosed
📹 Camera: Not disclosed
Employment hours are not clearly labeled. The posting lists benefits for full-time employees but does not explicitly identify this opening as full-time.
The bilingual wording is also unclear. Spanish and English proficiency appears under Bonus Points, but the description uses the word must. Verify this requirement before applying.
The work includes customer interactions, assigned cases, back-office tasks, issue tracking, escalations, process improvement and protected-health-information compliance.
Employer review note: Oscar reported strong financial results for the first half of 2026. Recent employee commentary includes recurring concerns about high workloads, strict performance expectations and time-off experiences. Experiences differ by team and manager.
3️⃣ BEACON BIOSIGNALS | CUSTOMER EXPERIENCE SPECIALIST
🟢 Chatterbox status: Approved with Notes
🔎 Confidence: Limited
💰 Pay: $33.65 per hour
🏠 Location: Remote United States
✅ Texas eligible: Yes
🕘 Schedule: 8:00 a.m.–5:00 p.m. Pacific, 10:00 a.m.–7:00 p.m. Central
☎️ Phone level: Multichannel support using phone, tickets, email, video meetings and screen sharing
✈️ Travel: Up to 20%
📅 Experience: Three or more years of professional experience, including two years of direct technical support
🎓 Education: Relevant associate or bachelor’s degree preferred
🏥 Healthcare credentials: Allied-health credentials are strongly preferred, not required
💻 Equipment: Not disclosed
📹 Camera: Video customer support is part of the work. Constant-camera monitoring is not listed.
🛂 Sponsorship: Not disclosed
Technical requirements include:
▪️ SQL
▪️ Windows troubleshooting
▪️ Software and hardware support
▪️ Connected-device troubleshooting
▪️ Log review and problem reproduction
▪️ Customer-facing technical support
Healthcare technology, medical-device, sleep-medicine, respiratory-care or neurodiagnostic experience strengthens the application.
Employer review note: Beacon reported more than $132 million in total funding after expanding its Series B financing in April 2026. Employee-review evidence is sparse. Ask about workload, staffing, management support, travel frequency and advancement before accepting an offer.
🚨 BEFORE YOU APPLY
Tailor your résumé to the exact role. Add keywords only when they accurately describe your experience.
Helpful keyword starters:
⌨️ Tailscale: Tier 1 support, technical ticketing, DNS, IP addressing, firewalls, routing, Windows, macOS, Linux and customer troubleshooting
🏥 Oscar Health: healthcare customer service, case management, issue escalation, PHI, Google Workspace, Microsoft Office and process improvement
🧠 Beacon Biosignals: technical support, SQL, Windows, medical devices, software troubleshooting, hardware troubleshooting, logs, screen sharing and customer documentation
The ATS Guide is available in the Files section of this group.
Free résumé and ATS resources, including healthcare-specific resources, are available here:
https://www.forthetechofit.com/products
Save the employer, exact job title, pay, requirements and application link. Do not save only the link because remote openings change or close without notice.
🔥 WANT HELP WITH YOUR JOB SEARCH?
I offer ATS résumé services, résumé and cover-letter packages, custom job searches and Remote Career Intelligence services.
📧 ai@forthetechofit.com
🌐 ForTheTECHOfIt.com
🚨 APPLY | TAILSCALE
https://job-boards.greenhouse.io/tailscale/jobs/4724309005
🚨 APPLY | OSCAR HEALTH
https://job-boards.greenhouse.io/oscar/jobs/8138273
🚨 APPLY | BEACON BIOSIGNALS
https://job-boards.greenhouse.io/beaconbiosignals/jobs/4430121009
The official descriptions and application forms were tested October 6, 2026. Each was open at the time of review. The employers did not display original posting dates on the application pages, so these roles are not labeled as newly posted.
Independent review based on publicly available information reviewed October 6, 2026. I am not affiliated with or recruiting for these employers. Verify the live listing, state eligibility, compensation and requirements before applying. Individual experiences vary. No interview or employment outcome is guaranteed.
Remote Career Intelligence by
Rita Lucero, Founder
For The TECH Of It, based in Fort Worth, Texas
🌐 ForTheTECHOfIt.com
📧 ai@forthetechofit.com
We also help with Onsite, Hybrid & Career Transitions.
Source: r/RemoteJobIntel · by /u/Rita_AI_Obsessed