Apple TV model is A1625 and I have tried everything: had TVOS 17 and updated to 26 (which I hated doing), then downgraded all the way to 13 (it was the only version still signed by Apple that wasn’t 26), restarted a thousand times, unplugged and plugged in again a few times too, deleted the app and reinstalled it twice, changed the DNS to both 1.1.1.1 then 8.8.8.8, and NOTHING worked. I even tried just waiting on the error screen but Amazon Prime is just stuck on it. When I was still on TVOS 17, the error was 0.-1 which is supposedly an internet issue. I unplugged the internet modem and plugged it back in again and it’s STILL not working.
Can anyone at all tell me what’s going on? If not to fix it, then give me peace of mind?
Source: r/appletv · by /u/Ciez17