ok so our founder asked me to "just grab a domain" for a new product, nothing fancy, just pick the best place to buy a domain name for a business and lock it in before launch. I googled, saw a registrar with an insane promo, and bought the .com through them instead of our usual provider because I was trying to be clever and save like 8 bucks.
I feel so embarrassed because I pointed all our marketing to it, updated decks, print materials, and even had the devs wire up dns there. Then today we tried to transfer it into our main registrar so ops could manage everything in one place and surprise, it is locked behind their "business protection" upsell and the support guy literally told me on a recorded call that if we want to move it this month we have to pay their premium plan. Our launch is in two weeks and the founder just said "why didnt you use our normal registrar" and I kinda want to crawl under my desk rn :/
Source: r/Hosting · by /u/Corect-Marsfupial212