DYNU.COM – Nearly complete outage for over 36 hours!!
– Websites and status pages are unreachable!
– The main website is not being redirected to a notification page (would take 5 minutes to set up!).
– Extremely sparse information provided only via Twitter/Facebook.
– No way to migrate existing services or change IP addresses!
– No estimate provided as to how much longer the outage might last!
Total failure of Dynamic DNS
– The update URL API is accessible but not functional!
– Errors such as "unknown" or "servererror" occur.
– All changes fail completely!
– There is also no option to update IP addresses manually!
Total failure of email services
– All email servers are unreachable – both for incoming and outgoing mail!
– No way to modify DNS records to switch email services to another provider!
– sorry, but the promotional promise of "maximum reliability" can only be considered a joke!
Partial failure of DNS servers
– 4 out of 6 DNS servers are still reachable.
– However, it is impossible to make any changes.
– Dynamic addresses are no longer being updated.
– The web GUI for modifying IP addresses is inaccessible.
– The service is now practically useless.
Errors can happen, but the way this situation is being handled is completely unprofessional. It appears there was no emergency plan in place whatsoever!
A total outage lasting more than 36 hours, without proper communication or the ability to migrate services, is a catastrophe that should never occur in a professional environment.
I used to be quite satisfied with Dynu.com’s service. Their pricing was also perfectly reasonable—even quite affordable—in the past. Unfortunately, they have recently been restricting specifications, which, in my view, amounts to a hidden and drastic price increase—only adding to the current frustration.
Source: r/outages · by /u/Mr_Hobbybyte