How can I connect my laptop using ethernet?
After connecting the ethernet cord to eero 6, Settings – Ethernet still says "No internet" and if I turn Wi-Fi off the internet connection is broken and stays off.
I have an eero 6 Gateway router with eeroOS 7.17.2 (this is up to date).
It does not have remote administrator access and must be accessed through the mobile app, which says under "Advanced networking":
IPv6 On
WAN default DHCP
eero Simple Setup Off
DHCP & NAT Automatic
Reservation & port forwarding 0 enabled
DNS Default
Local DNS caching Off
UPnP On
SQM Off
Wireless: Client steering On, Encryption Default, Thread On
Details:
An HP laptop with Windows 11
Internet ISP by coax to a CD8000 modem (a dumb modem with a single active ethernet socket, not a combination modem/router, so I can't get internet by using ethernet laptop to modem) which is cabled to one of the eero 6's two ethernet ports
The Wi-Fi via the eero 6 router works fine except I can't get it to work to access the CD8000 modem's admin pages to get at the modem event log.
Our internet is 37 Mbps down, 6 Mbps up.
For the attempt to wire the laptop: the ethernet 5E cord is plugged into the eero 6 Gateway on one end and on the other end into a MOGOOD adapter (whose yellow and green lights indicate the connection is live) which plugs into USB-C on the laptop. (Note this ethernet cord + adapter to USB setup works perfectly if I disconnect the eero WiFi from the modem and instead directly connect the laptop to the separate CD8000 modem to access the modem's private internal IP address 192.168.100.1 for administrative purposes like accessing the event log, indicating that connection hardware is working.)
The label on the router says manufactured in Vietnam but does not have a manufacturing date. Although it was only bought on Amazon a few months ago an extender that came with it doesn't have an ethernet port so I presume it was one of the early models.
The model no. is NQ1QQQ1
Do I need to turn the IPv6 off, or what?
I see from www [DOT] reddit [DOT] com/r/amazoneero/comments/1mf3sfl/have_a_problem_with_an_eero_start_here/
that "Eeros are notoriously picky about wired connections…Terminating cat 5 cables with RJ45 plugs is a recipe for problems." but I don't have the capability to install "keystone jacks" whatever those are. I've tried rebooting the eero with no luck. Should I just give up?
Source: r/amazoneero · by /u/MaxBlue88