Hey PC is Rog gstrix15. It all started recently. I live in a common student campus with a LAN network. My laptop connects to this network via wifi and/or ethernet. It shows connected but I can't browse at all. YouTube will say not connected to the internet.
But my phone or any other laptop works perfectly with the same wifi and ethernet. Now my laptop works perfectly with any other wifi or ethernet connection.
I tried the intermediate tests like dns and whatever I could find from gemini but it didn't work. So I called up the LAN people in the campus to have a look. And they said they can't do anything from their side. They just provide the connection and that works fine. They asked me to format my system and try again:/. Then they suggested using an antivirus software. I downloaded malware bytes and then this started working. It works fine. The trial period ended and boom it's back to the same. Connected but not loading.
What's the issue here and what can I do, since it's hard to actually afford an antivirus at this time. ?
Ps: I even tried sharing the connection from my phone's hotspot (connected to the same wifi) , it worked for a while but left again.
Source: r/techsupport · by /u/theinquirer_69