Career-transitioning into entry-level IT support/help desk roles. I have a B.S. in Computer Engineering, CompTIA A+/Network+/Security+, customer-service experience, and some technical troubleshooting experience from software engineering training, but no formal help-desk employment yet. I understand the market is crowded.
Would appreciate feedback specifically on:
- Whether I come across as a credible entry-level IT support candidate
- Whether any bullets sound exaggerated or misleading
- Whether the technical skills section is appropriately scoped
- What a hiring manager might see as the biggest weakness or red flag
Thanks for any feedback.
Source: r/it · by /u/Prize-Ad-2936