Meta flagged my dataset as ‘Health & wellness condition’ — fixed everything (copy, logo, even made a brand new pixel) and got rejected twice. What am I missing?

Background:

I run a small Shopify store selling a physical comfort/support wearable

product (think compression sleeves/braces — general comfort category,

not marketed or sold as a medical device). A few weeks ago Meta

classified my pixel's data source as "Health & wellness condition,"

which triggers data-sharing restrictions — starts as "core setup"

(reduced tracking) and Meta's own warning says it escalates after ~14

days to blocking standard events for EU visitors and putting the source

in core setup everywhere.

What I've already tried, in order:

1. Renamed/removed the two products whose names most obviously

   referenced a health condition.

2. Did a full site-wide audit and rewrite removing every trace of

   clinical language I could find — anatomical terms, phrases like

   "consult a doctor if you have [specific conditions]," "replaces

   medical treatment," "diagnosed condition," physiological claims like

   improved circulation, etc. Touched ~15 different page templates.

3. Removed FAQ entries referencing medical conditions and consulting a

   physician.

4. Changed the logo — the original had a stethoscope icon (obviously a

   strong signal in hindsight), swapped for something generic.

5. When none of that moved the needle, created a brand new pixel/dataset

   from scratch on the same domain. It got flagged with the exact same

   "Health & wellness condition" category within days, with zero event

   history — which told me this isn't about pixel history at all.

6. Submitted "Request Review" through Events Manager twice (once per

   pixel). Both rejected, no specific reason given beyond the generic

   category-restriction language.

7. Escalated through Meta Business Support chat — got a response but no

   real resolution or specific diagnostic.

Where I'm stuck:

Given that content, product names, AND the logo have all been fixed, and

a fresh pixel got flagged instantly anyway, I don't think this is purely

a live on-page content scan anymore. Current suspects, none of which I

can verify or find documentation on:

– Some kind of persistent classification tied to the **domain** itself

(not the specific pixel), which a fresh pixel automatically inherits.

– The Business Manager or Facebook Page's own category/settings

(declared industry, "About" info).

– The product catalog feed as Meta actually ingests it, which might

differ from what's live on the site.

– The underlying UX pattern of the site itself — it uses a short quiz

("what's bothering you, how long, activity level") to recommend a

product, which structurally resembles an intake/triage flow even with

every specific medical word removed.

What I'm hoping to learn from this sub:

– Has anyone actually gotten a "Health & wellness condition" (or

similar) data source category **removed** after Meta applied it? What

actually worked?

– Does this classification live at the domain level, Business Manager

level, Page level, or purely per-dataset? A fresh pixel getting

flagged with zero history is the part that really confuses me.

– Has switching to a brand new domain actually solved this for anyone,

or does it follow the Business Manager/Page regardless of domain?

– Is there any way to get an actual human to give you the SPECIFIC

reason, beyond the generic auto-rejection? How did you reach them?

– Anyone dealt with the "restrictions starting in 14 days" escalation —

in practice, how bad is it if you're not targeting the EU at all? Is

it worth just living with "core setup" instead of continuing to fight

it?

Any insight, even partial, is appreciated — happy to answer follow-up

questions (keeping specifics vague on purpose).