A bit long, sorry.
I've had my domain since 2009, while primarily a placeholder for social media links and other things of mine at the moment I do use the email address and have it used for some projects. When I bought the domain back in 2009 it was essentially a godaddy domain that was resold by google domains. My DNS console was godaddy but billing and workspace was all google.
The whole google getting out of domains happened but my domain stayed with godaddy, subscription was still through google. Got an email in July indicating the whole domain thing, support and billing, was being moved completely to godaddy. I followed the instructions in the email, making sure all my info was up to date. The cut off time was around aug 24th. That came and passed. I never got my welcome to godaddy email and my DNS console remains linked to google workspaces. Some pages give a 404, like billing and products. I can't turn off/on auto renew either. Whois shows my domain as being purchased in 2009, recent changes a couple weeks ago (assuming google and godaddy working on things), and an expiration date of later this year.
I reached out to google and they said the transition had occured and I needed to talk to godaddy. Tried using webchat, wasn't working. Started on SMS help and 2 hours later nothing changed. Even emails from godaddy are coming to me with google branding. They keep asking me if I want to transfer my domain from google to godaddy but i already have an account number with godaddy and my DNS console, even if linked to google, is godaddy's. The email of phase 2 from google says –
"Phase 2: On or after August 24, 2026 (Domain migration)
Once your domain moves to GoDaddy, complete these steps:
- Check email: Look for a welcome email from GoDaddy sent to your updated domain contact email if you updated it by following the steps above.
- Log in: Follow the link in the welcome email. Use the credentials verified in Phase 1.
- Finalize setup: Accept GoDaddy’s terms and conditions.
- Enter your payment information and contact details before the next renewal date.
Timeline summary
- July 22, 2026 – August 23, 2026: Review your domain contact details and update them as needed by following the 'Phase 1' instructions above.
- Starting August 24, 2026: Google will migrate your domain. You will receive a GoDaddy welcome email and a Google Domains cancellation notice.
- Post-migration: Log in to GoDaddy to provide payment info and accept terms.
- After your domain renewal date: If these actions are not completed, your domain and connected services, such as your website and email, may be disrupted." "
Godaddy seems cluless and google seems to want to pass the buck to them. I am stuck and I don't want to risk losing my domain I've owned since 2009. The email implies an account with godaddy is waiting for me but my email doesn't show as an account. They can send emails to me to verify my identity and if I use the login link they provide all it does is take me back to my google workspace branded DNS console. Can't update payment info. I am afraid to create a new account with godaddy as if this is a screw up on their end I don't want to add more confusion. Google is trying to pass the payment and management over to godaddy but it seems like it is incomplete or they are not communicating with each other.
Ideas? Anyone with similar experience? This is legit as I've seen other things online but also hints about changes within my workspace account.
Source: r/googleworkspace · by /u/mallydobb