barbaradever.com (“Barbara Dever Boutique”) publishes no address, no contact info and no company registration — and it’s routing its unhappy customers to a real boutique with a similar name

Why I'm posting: to document this storefront and to help the people who've already paid get their money back. Flagging that up front because of rule 3 — the one link below is the write-up of the refund process, not a product or a service, and everything in it is repeated in this post so you don't have to click anything.

Disclosure: I'm not neutral. My wife's family owns Barbara & Company, a boutique with two stores in Colorado. We are the business on the receiving end of this. I'll stick to things you can verify yourself.

What's verifiable about barbaradever.com:

– No phone number published anywhere on the site.

– No contact address. The contact page and the legal-notice page are both blank.

– No company registration, no legal entity name, no owner name — anywhere.

– A second domain, holly-london.com, redirects to the same storefront, so one shop is trading under more than one name.

– The domain was registered in April 2025 (public WHOIS).

– BBB has consumer reports on file about it.

The part that dragged us into it: people read "Dever" as "Denver." They go looking for a phone number, that store publishes none, and search engines hand them our listings instead. We're taking 5–10 calls a day from people trying to track an order, return something, or get a refund on a purchase that never came near us. We can't look any of it up. Some of them have left us reviews for a company we have no connection to.

If you paid and got nothing, you can try this:

1. PayPal: open a dispute in the Resolution Center under "Item Not Received." Buyer Protection covers this and there's a filing window, so don't sit on it.

2. Card: call the number on the back of your card and dispute the charge as goods not received. Shorter window than PayPal, varies by issuer.

3. Keep your order confirmation email and any messages from the seller. Whoever handles the dispute will ask for them.

4. Then file at reportfraud.ftc.gov, ic3.gov, and bbb.org/scamtracker. Five minutes each.

Happy to answer questions, though the honest answer to most of them is "we don't know, we're just the other Barbara."