[0 YoE, Recent Graduate, Entry-level IT Support, United States]

Career-transitioning into entry-level IT support/help desk roles. I have a B.S. in Computer Engineering, CompTIA A+/Network+/Security+, customer-service experience, and some technical troubleshooting experience from software engineering training, but no formal help-desk employment yet. I understand the market is crowded.

Would appreciate feedback specifically on:

• Whether I come across as a credible entry-level IT support candidate
• Whether any bullets sound exaggerated or misleading
• Whether the technical skills section is appropriately scoped
• What a hiring manager might see as the biggest weakness or red flag

Thanks for any feedback.