I've had the 1GB plan for a few months now after joining with a price for life deal.
Our ethernet connected devices have been working spectacularly, with the connection being extremely fast.
But my issue is the speed of our wifi network, specifically that of the service provided W1700K-2 hooked up to the Q1000K. It just refuses to achieve speeds higher than single digit megabytes, sometimes throttling to even less than an mb.
I'm just about ready to ram my head into a wall over trying everything to fix it. I've tried:
– Resetting both the Smart NID and router
– Changing the dns server
– Factory resetting
– Ensuring the cable is secured
– Changing the cable
Anytime I think I've solved it, the speeds end up plummeting down not long afterwards.
I don't know what else to do, aside from calling support, but I really don't want to have to spend an hour waiting for a real person to respond and tell me to try things I've already done.
Source: r/QuantumFiber · by /u/Artoru