My PlayStation 5 refuses to connect to my router propperly. It can use YouTube, Twitch, Crunchyroll, and any other streaming site without issues, but as soon as I try to use an online game service (for example Overwatch or UFC 5), the games cannot connect to the services.
When I switch the console to a mobile hotspot, everything works fine, so I’ve ruled out a hardware problem with the PS5 itself. I’m posting this as a last resort before trying anything else.
Here’s everything I’ve already tried:
Changed my DNS
Rebuilt the database
Cleared the system cache
Switched from Wi-Fi to a wired connection
Left the console powered off for 24 hours
Redownloaded the system software
Nothing has worked so far.
Source: r/PS5HelpSupport · by /u/RainFalls34