Hey everyone, I'm hoping a community moderator or someone with a direct line to the crew can help me out.
Back a while ago, I bought a Pitch Call directly from the official Death Battle store. I received my order confirmation, digital certificate, and a confirmed scheduled slot for September 1st at 2:00 PM.
When the time came, I was online and ready, but I never received the actual meeting link or calendar invite to join.
I have tried reaching out multiple times to resolve this, but the official customer service channel is completely broken. Every email sent to [contact@support.deathbattle.gg](mailto:contact@support.deathbattle.gg) instantly bounces back with the error shown in the image above.
I also tried emailing the business side ([business@partyupmedia.com](mailto:business@partyupmedia.com)), but I haven't received a response—likely because the spam filters flag terms like "pitch call" alongside normal match-up suggestions.
My Order Number is #Z91TZR9V. I just want to find a working contact path so I can reschedule the meeting I paid for. If any mods can flag this for the crew or pass it along to Ben or Chad, I would deeply appreciate it! Thank you.
Source: r/deathbattle · by /u/AdventurousStick7107