They have the most archaic systems, hang up on you or close chats, they apparently don't have a technical engineering team who understands DNS issues, and palm you off as they can see your internet is working. I would rate this company/dinosaur organization 1 star out of 10. I am looking for an alternative but they appear to have a monopoly for to the wall fibre. I just spent 40 mins talking with this halfwit from who knows where, who put me on hold to speak to a supervisor only to hang up 30 mins later!
What do these corporate drones even do who work there? There must be 500 quality of life things you can improve on for wait for it 'customer support'.
They send me mail spam trying to get me to use their mobile plan – goes straight in the bin!
Source: r/bell · by /u/Cannabisflorist