I’m not sensitive or easily offended, please tear apart my resume

This is kind of a first draft of a resume I've been applying to help desk with. I would love to applying for the most "entry" level SOC roles, and I've applied to a few, but I've come to understand that's not quite realistic and have tailored some of my projects and overall resume more for help desk.

I have a general idea of where this is lacking, but just wanted feedback from people more knowledgeable than me.

Context for my degree is I didn't end up finishing it. My dad passed away in the middle of my 7th semester, and things related to his estate and other financial matters kind of left me not in a great position to go back and finish it until I save up a bit more. I just mentioned it was Bachelor's coursework since I figured it's worth mentioning. Wasn't sure the neatest most "ethical" way to put it on there without making it seem like I finished my degree.

Unsure about mentioning that I'm in progress for the CCNA. Feels a bit disingenuous, but I'm half way through studying for it, and my grasp of networking is drastically better than it was before even just half-way through it, so I wanted to at least mention it.

Again, I'm not a bitter or argumentative person. I want the most honest non-sugarcoated feedback if possible. Thanks.