We’re hiring an L1 Helpdesk Engineer to join the Worksent team .
What you’ll be doing:
• Provide IT helpdesk support through calls, chat, and tickets
• Troubleshoot user issues remotely
• Maintain accurate ticket updates and follow-ups
What we’re looking for:
• 1 to 2 years of relevant experience
• Strong communication skills
• Good knowledge of Windows and macOS
• Microsoft 365 experience, including Outlook, Word, Excel, OneDrive, and SharePoint
• Basic knowledge of IT infrastructure, including AD, VPN, servers, and DNS
• International voice support experience is preferred
📩 Apply: careers@worksent . com
Please share this with anyone in your network who may be a good fit.
Source: r/mspjobs · by /u/work-sent