Third issue within one year… Quantum quickly is losing all the trust it built up with me over the last 4 years:
Yesterday around 4pm I started seeing high ping spikes and about 10-25% packet loss on the first hop after the Q1000K. I actually noticed the issue because my VoIP calls became garbled…
Early this morning everything was calm but now the same issues are back – so far only crazy ping spikes but no packet loss but I am sure as more people wake up it'll get worse again…
I didn't call support as I am pretty sure that will be hopeless – especially on the weekend but I sent an email yesterday to [FiberSuccess@qf.att.com](mailto:FiberSuccess@qf.att.com)
Anything else I should except wait and curse?
Edit:
I did verify and rule out any local gear:
Ping directly from sh on the q1000k showed exactly the same results…
https://www.reddit.com/gallery/1w1k8ts
Source: r/QuantumFiber · by /u/geobernd