Missing Mail Features in WebMail

Hello NameCheap support,

I have domains either you but no mail. But I support a number of individuals that hos their mail at NC (‘PrivateEmail’).

To a few of those, the new web interface became available today. And unless I’m missing something, two menu features are blatantly missing:

1. Move a mail to a folder (yes it can be dragged from inbox to a folder, but you get weird highlights of folders – using Safari on macOS Tahoe)
2. Print e-mail. Yes, it’s there by ctrl-click (or right-mouse-click) but not having it as a menu option is a poor oversight.

These two missing features resulted in a number of calls to me today (after the individual had browsed help sections w/o finding anything).

And when clicking on the link ‘what’s new in private email’ (think that was the name of the link at the very bottom of e-mail window, below folders), it only leads to a generic article from June 1st that really didn’t address any of the web mail interface changes. Was more of a generic project update.

That said, mail is working for them all, using MacOS, iPadOS, and iOS, clients and web interface in Safari.

Fully understand the web interface is a ‘work in progress’ but some features should have been there from day one; print, move to folder, flag, etc.