Ive been dealing with this for around 4 months. My internet goes out every hour exactly for 5 seconds. The setup I have installed currently is a Arris Modem model S33v3 and a TP Link Deco 7 pro BE14000 with 1 satellite using a wifi backhaul. My ISP is Xfinity and i pay for 1 gig down and i thought i had 1 gig upload as well but im getting 40mbps upload so idk.
Things ive tried
– Replaced all ethernet cables
– Replaced Modem
– Replaced Router and Satellite
– Plugged my modem directly into my laptop via ethernet
– Setting static IPs
– Setting a primary and secondary DNS
– Removing coaxial cable from the splitter and plugging it straight into the modem
– Tracking the drops with Ping Plotter pinging dns.google, my router, and my modem (shows all of it dropping.
– Turning off energy efficient settings
The problem still happens after trying all this. I dont know much about networking and I am trying my best to troubleshoot this with youtube videos. It is not going very well so im reaching out for help. Any suggestions would be greatly appreciated. The most common thing ive been seeing is that its a DHCP Lease issue with my ISP or a signal issue from the street lines. Going to bed after I post I will check this at some point when I wake up.
Source: r/HomeNetworking · by /u/Independent_Ad2901